At Swarn Satya we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help with our refund and return policy:

1. Returns:

• We accept returns of unopened and unused products within [number] days of delivery.
• To initiate a return, please contact our customer service team via email at [customer service email] or by phone at [customer service phone number].
• Please provide your order number and the reason for the return when contacting us.
• Once your return request is approved, we will provide you with instructions on how to return the item(s) to us.

2. Refunds:

• Upon receiving the returned item(s), we will inspect them to ensure they meet our return criteria.
• If the returned item(s) meet our return criteria, we will process a refund to the original payment method used for the purchase.
• Refunds will be issued for the purchase price of the item(s) returned, minus any applicable shipping charges and restocking fees.
• Please allow [number] business days for the refund to be processed and reflected in your account.

3. Return Criteria:

• To be eligible for a return, the item(s) must be unopened, unused, and in the same condition as when you received them.
• The item(s) must be returned in their original packaging with all tags and labels intact.
• We reserve the right to refuse returns of any item(s) that do not meet our return criteria or are damaged due to misuse.

4. Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
• We recommend using a trackable shipping service and purchasing shipping insurance for returned items, as we cannot guarantee that we will receive your returned item(s).

5. Damaged or Defective Products:

• If you receive a damaged or defective product, please contact us immediately upon receipt.
• We may require photo evidence of the damage or defect to process a refund or replacement.
• Depending on the circumstances, we may offer a full refund, replacement, or exchange for damaged or defective products.